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Information Architecture
To make sound recommendations for improvement, Web analysts require an understanding of information architecture. Many resources are available. Here’s a starting point:
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Boxes and Arrows, a peer-written journal dedicated to discussing, improving and promoting the work of information architecture and design.
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The Information Architecture Institute, a non-profit volunteer organization dedicated to advancing and promoting information architecture.
Recommended books (external links to Amazon.com):
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Information Architecture for the World Wide Web: Designing Large-Scale Web Sites
, 2nd Edition 2002, By Louis Rosenfeld (louisrosenfeld.com) and Peter Morville (semanticstudios.com).
